Frequently Asked Questions

*How much do you charge? 

A counselling session lasts for 50 minutes and is £50.  This is payable 48 hours prior to the session via bank transfer.  I will send you the details for this prior to our first session.

*How do I make an appointment? 

To make an appointment you can either telephone or email me.  I try to respond to messages and emails within 24 hours.

In the first instance I will offer you a free 20 minute telephone or video call so you can get to know me and decide if I’m right person for you to work with. Once we begin working together it is normally helpful to meet at the same time each week.

*Where are you located?

I am physically based in the Blackdown Hills just outside of Honiton, in East Devon. At the moment I am only seeing clients via the Zoom online platform or by telephone. This is to ensure your safety during the current pandemic. I plan to review this position in early 2021.

If you choose to meet with me via Zoom I will send a link to you once payment has been received. You may be familiar with using Zoom or other platforms using them with friends, family or in the workplace and it is fairly simple to use, but please do not worry we can discuss any fears you may have around this platform.

If you choose to meet with via telephone I will call you on the number you give me at the time we have agreed to meet.

You can find more information about online and telephone counselling in the ‘About Counselling’ section of the website.

*Is counselling confidential? 

Counselling is confidential between the therapist and the client.  There a few limited exceptions to this and I will explain these scenarios to you when we first meet. 

*How many sessions will I need?

This varies between individuals and situations but I encourage people to have 6 sessions in the first instance and then we will review together.  If we are working together for a longer period of time we will agree the timings for review together.  

*What is your current availability?

I currently have availability on Monday, Tuesday and Thursday evenings, on Wednesday afternoon and Saturday morning.

If you have any other questions that are not answered here or are ready to take the next step then please do contact me

Telephone: 07444 035 009

Email: catherine@silkhaycounselling.com